Warranty Infomations

United Arab Emirates

We at Dream Relaxer are committed to ensuring the satisfaction and peace of mind of our valued customers. Each product is crafted with precision and quality to provide you with the ultimate relaxation experience. To further assure you of our dedication to quality, we offer varying warranty periods for different brands and products.

Massage Chairs

  • Zero: 2 Years

  • iRest: 2 Years

  • Nourest: 3 Years

  • Zeitaku: 3 Years

  • Sparnod: 3 Years

Note: Lower range models are provided with a 1-year warranty.

During the warranty period, all components of the massage chair are covered, except for the leather. Should you encounter any issues with your massage chair within the warranty period, our team will provide prompt assistance and repairs at no additional cost.

After the warranty period expires, we continue to offer service and support to our customers, But with an additional charge.


  • Foot Massagers: 1 Year

  • Massage Table: No Warranty

  • Massage Bed: 1 Year

  • Eye Massager: 6 Months* (On selected models)

  • Back Massager: 6 Months

  • Neck Massager: 6 Months

  • Recovery Tool: 1 Year* (On selected models)

*Note: Warranty periods may vary for different models. Please refer to the product specifications for detailed information.

Other GCC Region

For customers outside the United Arab Emirates, the warranty terms may differ. Generally:

Massage Chairs: 1 Year

Accessories: Up to 6 Months* (Varies by brand and model, and for some, warranty may not be applicable)

For further information on warranty terms and conditions in the GCC region, please contact our customer support team.

Even after the warranty period, we are dedicated to providing ongoing support and assistance. Should you require service or repairs for your massage chair, our team is available to assist you, with additional charges applicable.

At Dream Relaxer, your satisfaction and comfort are our top priorities. Should you have any questions or require assistance regarding warranties or product support, please do not hesitate to reach out to our customer service team.

For any warranty-related inquiries or assistance, please contact our customer support team:

Phone: +971 52 744 3151

Email: info@dreamrelaxer.com

Thank you for choosing Dream Relaxer. We are dedicated to ensuring your satisfaction and comfort with our products.